How do I check the balance on my Cafe Rio gift card?
You can visit caferio.com/gift–cards. Scroll down on the page to the Check Your Balance section on the right-hand side. You will then enter your card number, PIN and verify you’re not a robot.
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In1997, A couple named Steve and Patricia Stanley started a restaurant called Cafe Rio Mexican Grill in St. George Utah. Cafe Rio served authentic dishes derived from inspired recipes and traditional cooking of Northern Mexico’s Rio Grande region, Southern Texas, and New Mexico.
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one restaurant became six. In 2004, these 6 little restaurants caught the attention of Bob Nilsen. He purchased Cafe Rio from the Stanleys with the idea of spreading the love of making this fresh Mexican food to everyone in and around Utah and beyond.
He made sure to keep the mantra of “fresh food, made fresh” at the very core of the brand. Thier staff still begins each day, bright and early, hand-squeezing limes, hand-scooping avocados, chopping fresh vegetables, simmering sauces, and preparing the chef-inspired recipes our fans have come to love.
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How do I pay for an order using a Cafe Rio gift card I loaded in the app?
Click the ‘More’ tab. Then, select ‘gift card’. Select ‘Manage Cards’ and choose the card you wish to use. Click on the QR code and it will become full screen so the cashier can scan. Enjoy your meal!
They don’t store your information, as they claim. Once your transaction clears, your information heads to the great black hole in the sky. In other words, it disappears and there’s no way for us to access your credit card info.
Can I add money to a Cafe Rio gift card I purchased in the app?
This feature is currently not enabled. tHEY are actively working to make the reload feature a great way to keep adding funds to existing gift cards.
Can I add a physical Cafe Rio gift card to the app?
You sure can, Click the ‘more’ tab and then select ‘gift card’. If you do not have a current gift card in the app, select ‘add card.’ If you already have an existing gift card, select ‘manage cards.’ At the bottom of the screen click on ‘Add Gift Card’ and follow the prompts.
You can visit caferio.com/gift-cards. Scroll down on the page to the Check Your Balance section on the right-hand side. You will then enter your card number, PIN and verify you’re not a robot.
What do I do if the QR code on my Cafe Rio gift card doesn’t scan?
Make sure you’ve tapped on the QR code to make it full screen. This allows the scanner to read the QR code. If that doesn’t solve the issue, the cashier can manually type in the gift card number at the time of your transaction.
Will I lose my Cafe Rio gift cards if I get a new phone?
No! Simply download the Cafe Rio app to your new phone, sign in using your existing username and password (or login with Facebook, if that’s how you previously created your account), and everything will be right where you left it.
How do I share a Cafe Rio gift card with my friends or family?
Head to the ‘more‘ tab and then select ‘gift card.’ Click ‘manage cards’, select the card you wish to share. Click on the ‘Share your gift card with friends or family.’ Select ‘share’, enter the email address registered with your friend or family’s app account
.You’ll be asked to enter the passcode you set-up when loading your gift card. If you didn’t set one up or have forgotten, just select ‘reset passcode.’ You’ll receive and email link to reset. After you put in your passcode, you’ve shared your card! Please note, your friend or family member will need to have the Cafe Rio app in order to use the gift card you’ve shared with them.
How do I transfer a Cafe Rio gift card to a friend or family member?
Sorry. This feature is no longer available. You can share your card with someone else, but you can not fully transfer the balance.
You can easily remove someone by heading into the ‘more’ tab and selecting the gift card‘ tab. Under the card that you shared, you will see a garbage can icon next to the person’s name; click the icon and you’ll receive a message confirming your choice to remove a user.